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Energy sector officials to leave for UAE

A group of senior commercial operations and customer service officials from Pakistan’s power distribution companies (DISCOs) will leave for the UAE on Saturday and visit the utility agencies in Dubai and Abu Dhabi, according to a statement.

This seven-day exchange tour is organised by the US government to strengthen commercial operations and customer service functions at DISCOs, it said.

“The US government is committed to assist the government of Pakistan in improving the power distribution system in the country,” said Matt Lannon, energy office representative at the US Agency for International Development (USAID) mission to Pakistan.

“We work with public sector power distribution companies to improve their operations, reduce losses, and ultimately, to ensure that the consumers have a more reliable power supply.”

During the exchange of visit to the UAE, DISCO managers have an opportunity to observe operations at several well-run power utilities, according to the statement, adding that the programme will include presentations, site visits and roundtable discussions to address specific topics related to customers’ service and commercial management at the distribution companies.

The USAID under its power distribution programme has previously conducted five exchange programmes to Turkey, South Africa, United States and Australia.

Approximately, 12 DISCO managers were selected for each exchange programme, it said, adding that these managers were nominated from the Islamabad Electric Supply Company (Iesco), Multan Electric Supply Company (Mepco), Gujranwala Electric Supply Company (Gepco), Hyderabad Electric Supply Company (Hesco), Lahore Electric Supply Company (Lesco), Peshawar Electric Supply Company (Pesco), Faisalabad Electric Supply Company (Fesco), Quetta Electric Supply Company (Qesco) and Sukkur Electric Supply Company (Sepco).

The main focus of the programme in Turkey was commercial, financial and customer information systems and for South Africa it focused on engineering, planning and operations, according to the statement. The US exchange focused on HR and change management and the visit to Australia focused on distribution engineering and management, it said.

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